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Desk Side Support Engineer Level 1 ResponsibilitiesWork Experience: More than 12 months Field incoming help requests from end users via both telephone and work orders in a courteous manner Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue Build rapport and elicit problem details from help desk customers Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician Record, track, and document. After registering you may be able to apply for this job directly (if still active) on (NSC Global)'s site. Future job matches may be sent from Geebo approved job partners.
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